Palac Mortegi Hotel & Spa - Restauracja Szlachecka, Spa, Basen, Sauny, Jazda Konna, Mini Zoo - Luksus, Relaks I Przyroda W Jednym! - Lubawa

We recently stayed at this luxurious hotel and we had a fantastic time. The location in the main palace was absolutely stunning, with panoramic windows that provided breathtaking views. The room itself was clean, comfortable, and beautifully furnished, making us feel right at home. The service at this hotel was also top-notch, with the staff going above and beyond to accommodate our needs. From the room service to the housekeeping, everything was taken care of with great attention to detail. We also appreciated the shuttle service provided by the hotel, which made it convenient for us to explore the surrounding area.

We had an amazing stay at this hotel surrounded by nature, water, and animals. The castle is beautifully renovated with clean and spacious rooms. The facilities are great for families with kids including a mini zoo, park, and horse riding. The breakfast buffet was rich and tasty and the staff was very helpful and experienced.

Nothing, no complaints at all. The location and hotel facilities was so nice.

We spent Christmas at this hotel and it was a delightful experience. the location is perfect with beautiful surroundings of nature, water, and animals. It was great to take a morning walk and appreciate the fresh and tasty breakfast buffet. We also enjoyed renting bicycles and exploring the nearby areas. the staff was friendly and professional, making us feel welcomed and relaxed.

The spa experience was not as enjoyable as we expected. the spa had limited facilities with only a few saunas, one swimming pool, and one jacuzzi.

Our city break was amazing! The breakfast was top-notch with a variety of options and very tasty. The location was perfect since it was away from the city and surrounded by beautiful countryside which offered a very relaxing atmosphere. The spa had great facilities which we took full advantage of and it was the perfect way to unwind.

The waiting staff were not very attentive and we were often left waiting for long periods for our orders. , the room we were given was quite small, with limited storage space and the bed was not very comfortable.

The historical palace was decorated with fine details in the main hall and a cozy fireplace in the wellness area. the room was quite small, and the bathroom was in need of an update. the service was friendly, but it could use some training, especially in the restaurant. the breakfast was plentiful, but the quality could be improved. the facilities such as the pool and sauna were clean and refreshing.

One downside is that the hotel's atmosphere is not very cozy due to its vast size.